Customer Experience Management (CXM)

Adobe Experience Platform

Adobe Experience Platform is a suite of customer experience management services and tools which includes services such as Adobe Experience Cloud, Marketing Cloud, Document Cloud, and Creative Cloud.

Click here for information on how to generate an Access token and configure an Account for the Adobe Experience Platform OAuth v2.0 Connection.

API Versions: 1

API Types: REST

Authentication and Authorization: OAuth V2.0

Key Capabilities: Custom Fields support

Prerequisites:

• Adobe Experience Platform account to log into the Adobe cloud console applicable on the API


• Access permission for Adobe Experience Platform APIs


• Working IBM webMethods Integration tenant


• Create Java keystore Certificate(.jks) and export Public key certificate on your local or platform server machine

Actions

• downloadChunk: Retrieve the data from the specified batchId

• downloadMetadata: Retrieve the download metadata for the specified batchId

• uploadLargeFile: Perform multipart upload for a given file and returns the number of file parts uploaded

Custom Actions

Adobe Experience Platform connector also lets you create your own custom actions for performing specific tasks. The actions you create look and work exactly like the other actions do.

To know more about how to create custom actions, click here.

Sitecore Experience Platform

Sitecore Experience Platform contains predefined connectors that you can use to connect to the Sitecore Experience Platform which combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel.

Actions

• getcontactbyID: Get contact details with identifiers and personal using the contact ID

• listcontacts: Get list of contacts with identifiers, Mergeinfo, Consent Information, Personal emails, Interactions along with Contacts Count

• createcontact: Create a contact using Identifiers