Custom Domain

A custom domain is a unique name that identifies your website. There are scenarios where you do not want to expose the default domain provided by IBM webMethods End-to-End Monitoring. In such cases, you can customize the default tenant URL or domain and access the tenant using your own domain.

Use custom domains if you want to make your application accessible on your own domain. Custom domains direct requests to your own URL.

How It Works

You can request a custom domain name for your tenant. For example, if your company domain is abc.com, you can have the domain name as https://subdomain.abc.com. Contact IBM support for details on how to enable and configure the custom domain capability.

Subdomain Name Prerequisites

Before requesting for a custom domain, you must ensure that -

The subdomain name should not contain periods (for example, abc.xyz), as the IBM webMethods End-to-End Monitoring truncates the rest of the string after encountering the first period in the subdomain name.
The length of the subdomain name should not exceed 20 characters.
The requested subdomain name should be unique and available.

Steps to configure custom domains

Determine the number of domains to be configured for your account and the list of custom domains. The domain names are owned by you.
Decide the SSL certificate needed, which depends on whether you want to protect:
- A single domain or
- Multiple subdomains of a domain or
- Multiple domain names.
Share the number of domains to be configured for your account and the list of custom domains with IBM.
IBM will create a certificate signing request (CSR) and will provide you the details.
Based on the CSR, get the SSL certificates from a Certificate Authority (CA) and determine the number and type of domains you need protected by the certificates.
Send the SSL certificates to IBM to configure the certificates on the custom domain load balancer.
IBM will send you the CNAME. Using the CNAME, configure your DNS to point to the custom domain load balancer.
After the configuration is complete, you can start using the custom domain to access IBM webMethods End-to-End Monitoring.

Note

Contact IBM support for information on allowing the custom domain network load balancer (NLB) IPs and the ports to open.

Checks for existing assets after configuring custom domains

External endpoints will change after the custom domain is configured, so you need to inform your partners about the new domain.

Mandatory Configuration

The below outlined configuration is mandatory for End-to-End Monitoring to capture traces in your IBM webMethods cloud ecosystem.

Important

IBM webMethods iPaaS products can sometimes be configured with customized custom domains, across your development, test and production tenants. We require knowing wherever this customization is applied. In order for End-to-End Monitoring to trace transactions in these products, contact IBM support and provide the customized custom domain details on all products in use across all your tenant types in your cloud ecosystem.

IBM webMethods Integration
IBM webMethods B2B
IBM webMethods API Gateway
IBM webMethods Cloud Container
IBM webMethods iPaaS

This table helps you to identify the IBM webMethods iPaaS Region based on your tenant URL.

IBM webMethods iPaaS Region	Sample Tenant URL
US1 Oregon AWS	https://tenantname.e2em-aw-us.webmethods.io/e2emonitoring/
US2 East Azure	https://tenantname.e2em-az-us.webmethods.io/e2emonitoring/
EU2 Frankfurt AWS	https://tenantname.e2em-aw-eu.webmethods.io/e2emonitoring/
EU3 West Azure	https://tenantname.e2em-az-eu.webmethods.io/e2emonitoring/
AU1 Australia East Azure	https://tenantname.e2em-az-au.webmethods.io/e2emonitoring/
AU2 Australia AWS	https://tenantname.e2em-aw-au.webmethods.io/e2emonitoring/

For product-specific sample tenant URLs, refer to these links: