FAQs

Find answers to some of the most common questions in IBM webMethods B2B.

Issues and Resolutions

The FA CONTROL document does not have the UCM Segment

Issue: The default CONTROL document generated by IBM does not have the UCM segment and that creates a huge volume of errors for the trading partner.

Resolution: When the Configurations > Agreements > EDITPA > FAGeneration > FALevel value is set to Default, the UCM segment is not generated. Change the FALevel value from Default to another value such as TransactionSet to address this issue.

Send an XML to IBM webMethods B2B using submit operation

Issue: After I send an XML string with senderID and receiverID from IBM webMethods Integration to IBM webMethods B2B using the submit Flow service on IBM webMethods Integration by passing inputContent(xml string with senderId & receiverId), readContentAs(String), contentType(application/xml), and run the Flow service in the IBM webMethods B2B transactions, the document, sender and receiver appear as Unknown.

Resolution: Pass text/xml in contentType instead of application/xml for XML content using the submit operation.

Use basic-authentication for partner users after IPaas migration

Issue: The on-premise URLs are not enabled with basic authentication. Is it mandatory to use basic authentication for partner users?

Resolution: The username and password pair give an additional level of security on Cloud which is as per the design. IBM offers this to avoid a denial-of-service attack. In on-premise products, such security threats can be avoided by firewall or reverse gateway or ports security configuration. IBM recommends that you use this additional security layer for all partner communication.

Add a UNA segment in the automated CONTROL Document

Issue: IBM webMethods B2B generates the UNA segment in CONTROL message if the UNA segment has a delimiter other than the default delimiters at the field, subfield, and record level. The default delimiters are: 1. field : + (plus sign) 2. subfield: . (period) 3. record : ‘ (single quote) 4. release : ? (question mark)

Resolution: If the UNEDIFACT document has a delimiter other than the default ones, then the UNA segment appears in the CONTROL message.

Valid partner-identifier codes

Issue: An invalid value 8 was used for senderQualifier in getControlNumber while calling B2B getControlNumber operation. The sender is configured with UCC ID (08). Which qualifier can I use for a valid UCC ID?

Resolution: As per the standard, 16 and 08 are not supported qualifiers for the UNEDIFACT standard. For supported partner identification code qualifiers, refer https://www.gefeg.com/jswg/cl/v4/40007/cl3.htm and https://unece.org/1995-1999.

Using the enterprise partner to exchange messages with partners

Issue: Is it possible for the enterprise partner to exchange messages with other partners?

Resolution: Use the enterprise partner for message exchanges in the following ways:

Any partner can send a document to the enterprise partner by setting the receiver in the document with ID of the enterprise. In this case, enterprise acts as a receiver. Based on the processing rule configuration, call an integration where it can process the document further.
An enterprise can send a document manually by going to Monitoring > Document submission, or by using the submit operation on the webMethods.io B2B Connector application on IBM webMethods Integration. In this case, set the sender of the document as the enterprise partner.

Disabling unused business documents

Issue: Is it possible to delete the unused business documents on IBM webMethods B2B?

Resolution: You cannot delete unused business documents, but you can disable them.