Collecting Additional Diagnostic Data Upon Request
The diagnostic utility can be instructed to include additional data in the diagnostic archive. When diagnosing an issue in the product that has been reported to IBM support, IBM might determine that information located in files that are not available in the default diagnostic archive may be helpful to debug the issue. In these situations, IBM support provides you with a file named additional_diagnostics.txt which contains the paths to the files for which IBM would like to see diagnostics.
To generate additional diagnostic data requested by
IBM1. Place the additional_diagnostics.txt file provided by IBM support in the root directory of the IBM installation that contains Integration Server.
When the diagnostic utility runs, it verifies that each line in the additional_diagnostics.txt file is a valid file, directory, or file glob expression before processing the files and/or directories for inclusion in the diagnostic archive.
The diagnostic utility places the additional diagnostic data in the archive in a directory named additionalInfo.