Know more about the IPs to be whitelisted and the ports to open for cloud connectivity.
webMethods.io Integration connects with most third-party services easily and instantly. However, in some cases, you may need to connect to your servers from specific IP addresses, and access resources that lie behind a protective firewall.
This can be achieved in webMethods.io Integration. We provide a set of static IP addresses that you need to whitelist in your firewall. This will allow webMethods.io Integration to make connections to your servers (in order to SSH or to access services like MySQL) and run the required integrations successfully.
Whitelisting IP Addresses
Currently, the webMethods.io Integration platform is available on two Cloud Vendors - Amazon Web Services (AWS) and Microsoft Azure. Based on the vendor and the associated region selected by you at the time of creating your webMethods.io Integration tenant, you need to whitelist relevant IPs to establish the connectivity between webMethods.io Integration and your on-premises Integration Servers.
The following table describes the IPs to be whitelisted and the ports to open for cloud connectivity. Locate the region your tenant belongs to and whitelist the relevant IP addresses.
Note: Go to the Software AG Cloud Regions website and click the Show IP option for information on the list of IP addresses.
|IP address categories||Description and ports to open||Use cases|
|NAT Gateway IPs||If there is a direct communication from the cloud system to your on-premises server and if you are using a REST Application to connect to your system, whitelist the NAT Gateway IPs. Open the port number of your on-premises servers, if your on-premises environment has exposed any server to the cloud or outside world for cloud to on-premises direct connectivity.
For example, if you are running JBoss server on port 443, expose port 443 on your data center and also allow the traffic from the NAT Gateway IPs.
|UM IPs and UM NLB IPs||Allow outbound traffic from on-premises to the cloud by whitelisting the cloud Universal Messaging (UM) IPs and UM NLB (network load balancer) IPs and also open the ports 443 and 8443.||
|NLB IPs||Applicable for connectivity between on-premises to cloud systems, that is, outbound traffic from on-premises to the cloud. Whitelist the NLB IPs and also open the ports 443 and 8443.||
|Custom Domain NLB IPs||If you are using custom domains, whitelist the custom domain NLB IPs and also open the ports 443 and 8443.||
To have the Mysql/MSSQL/FTP connectivity working for AWS US (Oregon) based tenants, whitelist the below IPs:
- 220.127.116.11 /32
- 18.104.22.168 /32
- 22.214.171.124 /32
To have the Mysql/MSSQL/FTP connectivity working for AWS EU (Frankfurt) based tenants, whitelist the below IPs:
- 126.96.36.199 /32
- 188.8.131.52 /32
- 184.108.40.206 /32
Once you add these addresses to your firewall, you should be able to connect to your resources from webMethods.io Integration easily. If not, contact Software AG Global Support and the Software AG Cloud Operations teams with the required details.