Communication

Amazon Polly

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly’s Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech.

Availability: FlowServices only

Actions

Bonusly

Bonusly is a peer reward platform that allows you to communicate, collaborate, and reward your colleagues on a daily basis. These meaningful rewards will help you in creating recognition-rich company culture, thus increasing employee engagement and retention.

Availability: Workflows only

Triggers

Actions

Cisco WebEx

Cisco WebEx is an online platform that lets you schedule, attend, and manage meetings online through web or your mobile devices. Apart from this, it also lets you share screen so that multiple users can be seamlessly connect and interact with each other.

Availability: Workflows only

Actions

Cisco Webex Teams

Cisco Webex Teams is a team collaboration and communication service for enterprises. It lets you create teams and spaces and send, retrieve and delete messages from spaces.

Availability: Workflows only

Triggers

Actions

Cisco Webex Teams Bot

Cisco Webex Teams Bot is a communication platform that posts content and collaborates with other people through bot, on your behalf. You can create your own bot(s) using Cisco Webex Teams developer portal and can then use it to perform specified tasks on your behalf. Click here for more information.

Availability: Workflows only

Triggers

Actions

Common Questions

How to retrieve access token from Cisco Webex Teams Bot to connect with webMethods.io Integration

To retrieve the access token, you first need to login to your Cisco Webex Teams account, and click on this link. It will take you to a developer guide for creating a Cisco Webex Teams Bot.

On the dashboard in that window, you can see a ‘My Apps’ tab beside your profile picture. When you click on this tab, you can see the list of all bots of your account.

Click on the bot you wish to use to connect with your Cisco Webex Teams account. (In case you have not created any bot yet, click here to know how to do it.) You will be redirected to the bot configuration window.

Click on the ‘Regenerate Access Token’ link given. Copy the newly generated access token and paste it in the ‘Access Token’ field in the Cisco Webex Teams Bot connection window and click on the ‘ADD’ button.

You can now see the added connection under ‘Connect to Cisco Webex Teams Bot’ field. Once added, this connection will be available in all Cisco Webex Teams Bot actions and triggers.

How to create a Cisco Webex Teams Bot

In order to create a Cisco Webex Teams Bot, first you need to login to your Cisco Webex Teams account. Next, click on this link, and click on the ‘My Apps’ tab given beside your profile picture. You will be redirected to ‘My Apps’ window.

Click on the ‘+’ icon. You will be prompted to select whether you wish to create an integration or a bot. Click on ‘Create a Bot’ button. You will be redirected to a ‘New Bot’ configuration window. Fill out the required details and click on ‘Add Bot’ button.

This will take you to the ‘Bot’ settings page, where you can view all the settings including ‘Access Token’ for this bot.

You can use this token while configuring ‘Cisco Webex Teams Bot’ connection.

What is the difference between Cisco Webex Teams and Cisco Webex Teams Bot

The major difference between Cisco Webex Teams and Cisco Webex Teams Bot is that Cisco Webex Teams lets you communicate directly with other users whereas Cisco Webex Teams Bot communicates with other users through bot. So If you are using the ‘Get Space Messages’ action in Cisco Webex Teams, it will fetch all the messages from the specified space, whereas Cisco Webex Teams Bot will only fetch messages in which your ‘bot’ is mentioned.

Egnyte

Egnyte is a comprehensive cloud storage solution that provides software for enterprise file synchronization and file sharing at high speed, regardless of the file size, location, device or bandwidth.

Availability: Workflows only

Triggers

Actions

EventMobi

EventMobi is an event technology app platform that lets you create mobile apps to organize and manage events and conferences.

Availability: Workflows only

Actions

Evernote

Evernote provides online space to store all your notes.

Availability: Workflows only

Triggers

Actions

FullContact

FullContact is a powerful contact management tool both for professionals and teams. It keeps everyone in sync with the help of autoupdate address book for Google, iCloud, Exchange/Office 365 accounts.

Availability: Workflows only

Actions

GIPHY

Giphy is an online database and search engine that lets you create, search, and share animated GIFs.

Availability: Workflows only

Actions

Gmail

Gmail is a free email service offered by Google. It is a file hosting service that allows you to save, sync, and share your personal files, such as photos, videos, docs, and so on. Gmail is available for multiple platforms, including desktop computers, mobile devices, and tablets.

Availability: Workflows only

Triggers

Actions

GoToMeeting

GoToMeeting is a web-based online collaboration platform that offers easy online meeting, screen sharing, and video conferencing features to make your online collaboration experience smoother.

Availability: Workflows only

Triggers

Actions

GoToWebinar

GoToWebinar is a web-based collaboration platform that allows you to host large-scale online events, helping you connect with others in real-time without any hassles.

Availability: Workflows and FlowServices

Triggers

Actions

Hubb

Hubb is an event and conference management platform that lets you organize and manage conferences and events for your customers with ease.

Availability: Workflows only

Actions

Jive

Jive provides effective communication and collaboration solutions for businesses.

Availability: Workflows only

Triggers

Actions

MessageBird

MessageBird is a cloud communications platform that allows seamless integration of SMS, Chat, and Voice functionalities into your website or application.

Availability: FlowServices only

Actions

Microsoft Azure Service Bus

Microsoft Azure Service Bus is a fully managed enterprise message broker with message queues and publish-subscribe topics.

Availability: FlowServices only

Actions

Microsoft Teams

Microsoft Teams is a communication and collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Availability: Workflows only

Triggers

Actions

Note:

  1. To embed a link in a message, use the HTML anchor tags (<a> and </a> tags). The HTML anchor tags are used to link from one page to another. The syntax to specify a link in a message is: <a href='URL'>Message</a>, where URL indicates the link’s destination and Message indicates the link text. Let’s say you want to make the message - Hello World work as a link to www.example.com. Here, the code to be specified is <a href='https://www.example.com'>Hello World</a>.

  2. To mention a user in a message,

    • In the Action Configure window, select the Team and Channel on which you want to send a message.

    • Select HTML as the Message Format.

    • In the Mention User field, specify the ID of the user whom you want to mention in the message. In our example, we have mentioned the user - John Doe. Note that we are mentioning the user in the User1 field.

    • In the Message field, use @ symbol followed by the string user1 enclosed within relevant HTML tags. If you mention a user in the User2 field, you will need to type @ symbol followed by the string user2.

  3. To add an attachment in a message,

    • In the Action Configure window, select the Team and Channel on which you want to send a message.

    • Select HTML as the Message Format.

    • In the Attachments field, you will see the following input fields:

      • Attachment ID: Specify the attachment ID you want to add in the message. To get the attachment ID, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the eTag key available in the data of that action as an input for this field.

      • Attachment URL: Specify the attachment URL you want to add in the message. To get the attachment URL, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the attachmentURL key available in the data of that action as an input for this field.

      • Name: Specify the name of the attachment you want to add in the message. To get the name, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the name key available in the data of that action as an input for this field.

Moxtra

Moxtra provides embeddable mobile collaboration solutions for better team and project management.

Availability: Workflows only

Triggers

Actions

Notification

Availability: Workflows only

Actions

Note: In case your organization’s email exchange server has blocked SendGrid, contact your IT team to unblock it in order to receive emails sent via this action.

RingCentral

RingCentral is a cloud-based phone system which helps you to easily connect your office, remote, and mobile employees under one phone system. It helps you to deliver a secure, hosted phone and fax functionality over the internet for your company.

Availability: Workflows only

Triggers

Actions

SalesforceIQ

SalesforceIQ is a customer relationship management tool that integrates with your email accounts and mobile applications to provide effective solutions.

Availability: Workflows only

Triggers

Actions

Slack

Slack is the business collaboration and communication platform that brings the right people, information and tools together to get work done.

Availability: Workflows only

Triggers

Actions

Slack (Deprecated)

IMPORTANT NOTES

  • Deprecated connectors will continue to work as before and are fully supported by Software AG.
  • If you are using deprecated connectors in your existing Workflows and/or FlowServices, they will work as expected.
  • No new feature enhancements will be made for deprecated connectors.
  • If you are creating new Workflows or FlowServices, it is recommended to use the provided alternative connectors instead of the deprecated connectors.
  • The deprecation is applicable only for Actions.
  • The deprecation is not applicable for Triggers, that is, Triggers are supported for both deprecated and alternative connectors. For the list of triggers, see the documentation for alternative connectors.

  • Slack is the business collaboration and communication platform that brings the right people, information and tools together to get work done.

    Availability: FlowServices only

    Actions

    SparkPost

    SparkPost is an online email delivery service provider for developers and businesses.

    Availability: Workflows only

    Triggers

    Actions

    Tropo

    Tropo is an application platform that helps you to quickly and easily create communication applications.

    Availability: Workflows only

    Actions

    Twilio (Deprecated)

    IMPORTANT NOTES

  • Deprecated connectors will continue to work as before and are fully supported by Software AG.
  • If you are using deprecated connectors in your existing Workflows and/or FlowServices, they will work as expected.
  • No new feature enhancements will be made for deprecated connectors.
  • If you are creating new Workflows or FlowServices, it is recommended to use the provided alternative connectors instead of the deprecated connectors.
  • The deprecation is applicable only for Actions.
  • The deprecation is not applicable for Triggers, that is, Triggers are supported for both deprecated and alternative connectors. For the list of triggers, see the documentation for alternative connectors.

  • Twilio is a cloud communications services provider that enables you to build cloud communications applications using voice and SMS.

    Availability: Workflows only

    Actions

    Twilio

    Twilio is a cloud communications services provider that enables you to build cloud communications applications using voice and SMS.

    Availability: Workflows and FlowServices

    Triggers

    Custom Actions

    Twilio connector lets you create your own custom actions for performing specific tasks. The actions you create look and work exactly like the other actions do.

    To know more about how to create custom actions, click here.

    Zoho Mail

    Zoho Mail is an email platform that offers clean and minimalist interface and features for business and professional use. It is an ad-free business solution service, which offers lot of features that are more useful to enterprise users than personal email users.

    Availability: Workflows only

    Triggers

    Actions

    Zoho Reports

    Zoho Reports is an online reporting and business intelligence system that lets you import organization data to create effective solutions.

    Availability: Workflows only

    Actions