Communication

Amazon Polly

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly’s Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech.

Actions

• listLexicons: Return a list of pronunciation lexicons stored in an AWS region

• synthesisspeech: Synthesis UTF-8 input, plain text or SSML to a stream of bytes

• getLexicon: Return the content of the specified pronunciation lexicon stored in an AWS region

• describevoices: Return the list of voices that are available for use when requesting speech synthesis

• putLexicon: Store a pronunciation lexicon in an AWS region

• getspeechsynthesistask: Retrieve a specific speechsynthesis taskobject based on its TaskID

• listspeechsynthesistaskd: Return a list of spechsynthesis Task objects ordered by their creation date

• startspeechsynthesistask: Allows the creation of an asynchronous synthesistask, by starting a new speechsynthesis Task

• deleteLexicon: Delete the specified pronunciation lexicon stored in am AWS Region

Bonusly

Bonusly is a peer reward platform that allows you to communicate, collaborate, and reward your colleagues on a daily basis. These meaningful rewards will help you in creating recognition-rich company culture, thus increasing employee engagement and retention.

Triggers

• New Bonus: Triggers when a new bonus is assigned
  

Actions

• Create Bonus: Assign bonus to an existing contact

• Delete Bonus: Delete the specified bonus record

• Get Bonus Details: Retrieve the details of a specific bonus record

• Get Bonuses: Retrieve the details of some or all bonus records

Cisco WebEx

Cisco WebEx is an online platform that lets you schedule, attend, and manage meetings online through web or your mobile devices. Apart from this, it also lets you share screen so that multiple users can be seamlessly connect and interact with each other.

Actions

• Schedule Meeting: Schedule a meeting and invite participants for the meeting

ChatGPT

ChatGPT is an AI chatbot created by OpenAI, which interacts with users in a conversational way.

ChatGPT Tutorials

• Generative AI - ChatGPT API connector for webMethods.io Integration
• Send automated emails from an NPS survey using ChatGPT
• Creating an AI ChatBot using WhatsApp - ChatGPT Integration

Actions

• Cancel Fine-tune: Cancel a fine-tune job

• Create Edit: Create a new edit for the specified input

• Create Embeddings: Create an embedding vector representing the input text

• Create Fine-tune: Create a job that fine-tunes the specified model from a given dataset

• Create Image: Create an image for the specified prompt

• Create Moderation: Classify if the input text violates OpenAI’s Content Policy

• Create Completions: Create a completion for the specified prompt and parameters

• Delete File: Delete a file

• Delete Fine-tune Model: Delete a specific fine-tuned model

• List Files: Fetch a list of files

• List Fine-tune Events: Fetch status updates for a fine-tune job

• List Fine-tunes: List all fine-tuning jobs

• List Model: List all available models

• Retrieve File: Fetch information about a specific file

• Retrieve File Content: Fetch the contents of the specified file

• Retrieve Fine-tune: Fetch information about the speicified fine-tune job

• Retrieve Model: Fetch a model instance

Cisco Webex Teams

Cisco Webex Teams is a team collaboration and communication service for enterprises. It lets you create teams and spaces and send, retrieve and delete messages from spaces.

Triggers

• New Message: Triggers when a new message is posted

• New Direct Message: Triggers when a new direct message is posted

• Delete Message: Triggers when a message is deleted

• New Membership: Triggers when a new membership is created

• Update Membership: Triggers when an existing membership is updated

• Delete Membership: Triggers when a membership is deleted

• New Space: Triggers when a new space is created

• Space Updated: Triggers when a specific space is updated

Actions

• Create Membership: Add a new member in the specified space

• Create New Space: Create a new space

• Create Team: Create a new team

• Delete Membership: Delete the specified member

• Delete Message: Delete the specified message

• Delete Space: Delete the specified space

• Delete Team: Delete the specified team

• Download Attachments: Download the specified attachment

• Get Attachment Action Details: Retrieve the action details of the specified attachment

• Get Message: Retrieve the specified message

• Get Person Details: Retrieve the details of the specified user

• Get Space Details: Retrieve the details of the specified space

• Get Space Messages: Retrieve some or all messges from the specified space

• Get Space: Retrieve some or all spaces

• Get Team Details: Retrieve the details of the specified team

• List Memberships: Retrieve some or all memberships

• List People: Retrieve the list of some or all people

• List Teams: Retrieve the list of some or all teams

• Post New Message: Post a message to the specified space or to the specified person

• Send Private Message: Send a direct message to the specified person

• Update Team: Update the name of the specified team

Cisco Webex Teams Bot

Cisco Webex Teams Bot is a communication platform that posts content and collaborates with other people through bot, on your behalf. You can create your own bot(s) using Cisco Webex Teams developer portal and can then use it to perform specified tasks on your behalf. Click here for more information.

Triggers

• New Message: Triggers when a new message is posted

• New Direct Message: Triggers when a new direct message is posted

• Delete Message: Triggers when a message is deleted

• New Membership: Triggers when a new membership is created

• Update Membership: Triggers when an existing membership is updated

• Delete Membership: Triggers when a membership is deleted

• New Space: Triggers when a new space is created

Actions

• Create Membership: Add a new member in the specified space through bot

• Create New Space: Create a new space through bot

• Create Team: Create a new team through bot

• Delete Membership: Delete the specified member through bot

• Delete Message: Delete the specified message through bot

• Delete Space: Delete the specified space through bot

• Delete Team: Delete the specified team through bot

• Download Attachments: Download the specified attachment through bot

• Get Attachment Action Details: Retrieve the action details of the specified attachment

• Get Message: Retrieve the specified message through bot

• Get Person Details: Retrieve the details of the specified user through bot

• Get Space Details: Retrieve the details of the specified space through bot

• Get Space Messages: Retrieve some or all messages from the specified space

• Get Spaces: Retrieve some or all spaces through bot

• Get Team Details: Retrieve the details of the specified team through bot

• List Memberships: Retrieve some or all memberships through bot

• List People: Retrieve the list of some or all people through bot

• List Teams: Retrieve the list of some or all teams through bot

• Post New Message: Post a message to the specified space or to the specified person through bot

• Send Private Message: Send a direct message to the specified person through bot

• Update Team: Update the name of the specified team through bot

Common Questions

How to retrieve access token from Cisco Webex Teams Bot to connect with webMethods.io Integration

To retrieve the access token, you first need to login to your Cisco Webex Teams account, and click on this link. It will take you to a developer guide for creating a Cisco Webex Teams Bot.

On the dashboard in that window, you can see a ‘My Apps’ tab beside your profile picture. When you click on this tab, you can see the list of all bots of your account.

Click on the bot you wish to use to connect with your Cisco Webex Teams account. (In case you have not created any bot yet, click here to know how to do it.) You will be redirected to the bot configuration window.

Click on the ‘Regenerate Access Token’ link given. Copy the newly generated access token and paste it in the ‘Access Token’ field in the Cisco Webex Teams Bot connection window and click on the ‘ADD’ button.

You can now see the added connection under ‘Connect to Cisco Webex Teams Bot’ field. Once added, this connection will be available in all Cisco Webex Teams Bot actions and triggers.

How to create a Cisco Webex Teams Bot

In order to create a Cisco Webex Teams Bot, first you need to login to your Cisco Webex Teams account. Next, click on this link, and click on the ‘My Apps’ tab given beside your profile picture. You will be redirected to ‘My Apps’ window.

Click on the ‘+’ icon. You will be prompted to select whether you wish to create an integration or a bot. Click on ‘Create a Bot’ button. You will be redirected to a ‘New Bot’ configuration window. Fill out the required details and click on ‘Add Bot’ button.

This will take you to the ‘Bot’ settings page, where you can view all the settings including ‘Access Token’ for this bot.

You can use this token while configuring ‘Cisco Webex Teams Bot’ connection.

What is the difference between Cisco Webex Teams and Cisco Webex Teams Bot

The major difference between Cisco Webex Teams and Cisco Webex Teams Bot is that Cisco Webex Teams lets you communicate directly with other users whereas Cisco Webex Teams Bot communicates with other users through bot. So If you are using the ‘Get Space Messages’ action in Cisco Webex Teams, it will fetch all the messages from the specified space, whereas Cisco Webex Teams Bot will only fetch messages in which your ‘bot’ is mentioned.

Egnyte

Egnyte is a comprehensive cloud storage solution that provides software for enterprise file synchronization and file sharing at high speed, regardless of the file size, location, device or bandwidth.

Triggers

• New File: Triggers when a new file is created

• New Folder: Triggers when a new folder is created

Actions

• Create User: Create a new user in your Egnyte account

• Create or Update File: Create a new file or update an existing file

• Delete File and Folder: Delete the specified file and folder

• Delete User: Delete the specified user

• Get File System Details: Retrieve the details of the specified file or folder

• Get User Details: Retrieve the details of a specific user

• Get Users: Retrieve the details of some or all the users

• Move File or Folder: Move the specified file or folder to another location

• Upload File: Upload a file

• Download File: Download the specified file

EventMobi

EventMobi is an event technology app platform that lets you create mobile apps to organize and manage events and conferences.

Actions

• Create Attendee: Create a new attendee

• Create Session: Create a new session

• Delete Attendee: Delete the specified attendee

• Delete Session: Delete the specified session

• Get Attendee Details: Retrieve the details of a specific attendee

• Get Attendees: Retrieve the details of all attendees

• Get Session Details: Retrieve the details of a specific session

• Get Sessions: Retrieve the details of all sessions

• Update Attendee: Update an existing attendee

• Update Session: Update an existing session

Evernote

Evernote provides online space to store all your notes.

Triggers

• Notebook Created: Triggers when a new notebook is created

• Note Created: Triggers when a new note is created in the specified notebook

• Note Updated: Triggers when an existing note is updated in the specified notebook

• Note Reminder: Triggers when a note reminder is set in the specified notebook

• Note Deleted: Triggers when an existing note is deleted from the specified notebook

Actions

• Update Note: Update an existing note

• Create Note: Create a new note

• Create Notebook: Create a new notebook

• Create Tag: Create a new tag

• Get List of Notebooks: Retrieve the list of all notebooks

• Get Note: Retrieve the details of a specific note

FullContact

FullContact is a powerful contact management tool both for professionals and teams. It keeps everyone in sync with the help of autoupdate address book for Google, iCloud, Exchange/Office 365 accounts.

Actions

• Get Contacts: Retrieve the list of contacts

• Get Person: Retrieve the list of a person

• Search Contacts: Search the contacts

GIPHY

Giphy is an online database and search engine that lets you create, search, and share animated GIFs.

Actions

• GIF Details: Retrieve the details of the specified GIF

• Get GIFs: Retrieve the details of the specified GIFs

• Get Trending GIFs: Retrieve the details of some or all trending GIFs

• Get Trending Stickers: Retrieve the details of some or all trending stickers

• Translate to GIF: Translate the specified term or phrase into a GIF

• Translate to Sticker: Translate the specified term or phrase into a sticker

Gmail

Gmail is a free email service offered by Google. It is a file hosting service that allows you to save, sync, and share your personal files, such as photos, videos, docs, and so on. Gmail is available for multiple platforms, including desktop computers, mobile devices, and tablets.

Triggers

• New Email: Triggers when a new email is received

• New Attachment: Triggers when an email contains an attachment

• New Labeled Email: Triggers when a received email is labeled within two days

• New Label: Triggers when a new label is created

• New Starred Email: Triggers when a received email is starred

Actions

• Archive an Email: Archive a specific email

• Create Draft: Create a new draft

• Download Attachment: Download an attachment of a specific email

• Get Mail Details: Retrieve the details of the specified email

• Label an Email: Apply the specified label on a specific email

• Search Mails: Retrieve emails that match the specified keyword

• Send an Email: Send an email to one or more recipients

• Reply to Email: Send a response to a particular email message

• Delete Message: Delete an individual email message from a particular thread

• Delete Thread: Delete a particular email thread

GoToMeeting

GoToMeeting is a web-based online collaboration platform that offers easy online meeting, screen sharing, and video conferencing features to make your online collaboration experience smoother.

Triggers

• New Meeting: Triggers when a new meeting is created
  

Actions

• Create Meeting: Create a new meeting

• Get Meeting Details: Retrieve the details of a specific meeting

• Get Meetings: Get upcoming or historical meetings

• Get Organizers: Retrieve the details of a specific organizer or all organizers

• Delete Meeting: Delete the specified meeting

GoToWebinar

GoToWebinar is a web-based collaboration platform that allows you to host large-scale online events, helping you connect with others in real-time without any hassles.

Triggers

• Registrant Created: Triggers when a registrant is created

• Upcoming Webinar: Triggers when a scheduled webinar session starts

Actions

• Cancel Webinar: Cancel a specific webinar

• Create Webinar: Create a new webinar

• Get All Webinars: Get upcoming or historical webinars

• Get Webinar: Retrieve the details of a specific webinar

Hubb

Hubb is an event and conference management platform that lets you organize and manage conferences and events for your customers with ease.

Actions

• Add New Session: Create a new session under the specified session type

• Add New Track: Create a new track

• Add New User: Create a new user

• Add Session Type: Create a new session type

• Add Speaker Session: Create a new speaker session

• Get Session: Retrieve the details of a specific session

• Get Session Type: Retrieve the specified session type

• Get Session Types: Retrieve all session types of the specified event

• Get Sessions: Retrieve all sessions of the specified event

• Get Speaker Sessions: Retrieve all speaker sessions of the specified event

• Get Time Slot: Retrieve the specified time slot of the specified event

• Get Time Slots: Retrieve all time slots of the specified event

• Get Track: Retrieve the specified track of the specified event

• Get Tracks: Retrieve all tracks of the specified event

• Get Tracks: Retrieve all tracks of the specified event

• Get User: Retrieve the specified user of the specified event

• Get Users: Retrieve all users of the specified event

Jive

Jive provides effective communication and collaboration solutions for businesses.

Triggers

• User Account Created: Triggers when a new user account is created

• User Account Deactivated: Triggers when a user account is deactivated

• User Account Activated: Triggers when a user account is activated

• User Type Modified: Triggers when a user type is modified

• User Profile Modified: Triggers when a user profile is modified

• Stream Config Created: Triggers when a stream config is created

• Stream Config Deleted: Triggers when a stream config is deleted

• Stream Association Added: Triggers when a stream association is added

Actions

• Get Person Detail: This activity lets you get person detail

• Create Stream: This activity lets you create stream

• Add User to Social Group: This activity lets you add user to a social group

• Add User to Security Group: This activity lets you add user to a security group

• Update Tile Instance: This activity lets you update tile instance

• Send Direct Message: This activity lets you send direct message

• Update Stream: This activity lets you update stream

• Reply to a Discussion: This activity lets you reply to a discussion

• Get Stream Associations: This activity lets you get stream associations

• Get Stream Association: This activity lets you get stream association

• Get Stream Activities: This activity lets you get stream activities

• Get Stream: This activity lets you get stream

• Get Spaces: This activity lets you get spaces

• Get Projects: This activity lets you get projects

• Get Inbox: Retrieve specified inbox entries of the person making the request

• Get Groups: This activity lets you get groups

• Get Contents: This activity lets you get contents

• Get Content: This activity lets you get content

• Get Actions Count: This activity lets you get actions count

• Get Action: This activity lets you get action

• Delete Stream Association: This activity lets you delete stream association

• Delete Stream: This activity lets you delete stream

• Create Stream Association: This activity lets you create stream association

• Create Content: This activity lets you create content

• Create Action: This activity lets you create action

• Create a Task: This activity lets you create a task

• Create a Space: This activity lets you create a space

• Create a Project: This activity lets you create a project

• Create a Group: This activity lets you create a group

• Create a Comment: This activity lets you create a comment

• Get Actions: This activity lets you get actions

MessageBird

MessageBird is a cloud communications platform that allows seamless integration of SMS, Chat, and Voice functionalities into your website or application.

Actions

• listScheduledMessages: List all scheduled SMS messages

• viewVoiceMessage: Retrieve the information of an existing voice message. You only need to provide the unique voice message ID that was returned upon creation.

• sendSMS: Send SMS messages from a web application

• getBalance: Retrieve your total balance and other balance information, such as currency and type of payment (prepaid, postpaid), from your account

• listMessages: List all inbound and outbound SMS messages

• viewSMS: Retrieve the information of an existing message. This message can be a sent or a received message

• deleteContact: Delete an existing contact. You only need to supply the unique ID that was returned upon creation.

• sendVoiceMessage: Create a new voice message object. MessageBird returns the created voice message object with each request

• listContacts: Retrieve the list of contacts

• createContact: Create a new contact object. MessageBird returns the created contact object with each request.

• updateContact: Update an existing contact. You only need to supply the unique id that was returned upon creation.

• viewContact: Retrieve the information of an existing contact

Microsoft Azure Service Bus

Microsoft Azure Service Bus is a fully managed enterprise message broker with message queues and publish-subscribe topics.

Actions

• unlockTopicMessage: Unlock a Topic message

• deleteTopicOrQueue: Delete a Topic or a Queue

• createRule: Create a Rule with a Subscription

• deleteQueueMessage: Delete message from a Queue

• updateQueue: Update Queue properties

• deleteSubscription: Delete Subscription associated with a Topic

• deleteTopicMessage: Delete a message from a topic

• unlockQueueMessage: Unlock a Queue message

• sendMessageBatch: Send a batch message to a Topic or Queue

• getEntityTopicOrQueue: Get details of a Topic or Queue

• updateTopic: Update Topic properties

• enumerationSubscriptions: List subscriptions associated with a Topic

• renewTopicMessageLock: Renew lock on a topic message

• getEntitySubscription: Get Subscription detail

• renewQueueMessageLock: Renew lock on a Queue message

• createTopic: Create Topic on Azure ServiceBus

• createSubscription: Topic Subscription is created on Azure ServiceBus

• updateSubscription: Update Subscription properties

• sendMessage: Send a message to a Topic or Queue

• deleteRule: Delete Rule associated with a Subscription

• getEntityRule: Get details of a Rule

• receiveTopicMessage: Receive a Topic message

• receiveQueueMessage: Receive a Queue message

• receiveAndDeleteQueueMessage: Delete a Queue message once you receive it

• createQueue: Create Queue on Azure Service Bus

• receiveAndDeleteTopicMessage: Delete a Topic message once you receive it

• updateRule: Update Rule properties

Usage Notes

There is a variation of runtime signatures in the Workflow or Flow service for the receive actions : receiveTopicMessage, receiveQueueMessage, receiveAndDeleteQueueMessage and receiveAndDeleteTopicMessage, if the messages are sent from the external sources other than the Microsoft Azure Service Bus connector like Postman.

Example,

• Message sent from Postman.

Message received in webmethods.io tenant.

• Message sent from webmethods.io tenant.

Message received in webmethods.io tenant.

Microsoft Teams

Microsoft Teams is a communication and collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Triggers

• New Message in Channel: Triggers when a new message is posted on the specified channel

Actions

• Add Owner: Add a new owner to a specific team

• Create Channel: Create a new channel

• Create Group: Create a new group

• Create Team: Create a new team

• Create User: Create a new user

• Delete Group: Delete a specific group

• Delete User: Delete a specific user

• Get Channel: Retrieve the details of a specific channel

• Get Groups: Retrieve the list of groups

• Get Team: Retrieve the details of a specific team

• Get User: Retrieve the details of a specific user

• List Your Teams: Retrieve the list of teams

• Remove Owner: Remove the owner from a specific team

• Send Message to Channel: Send a message to a specific channel in a team

• Send Message to Chat: Send a message to a specific chat

Note:

1. To embed a link in a message, use the HTML anchor tags (<a> and </a> tags). The HTML anchor tags are used to link from one page to another. The syntax to specify a link in a message is: <a href='URL'>Message</a>, where URL indicates the link’s destination and Message indicates the link text. Let’s say you want to make the message - Hello World work as a link to www.example.com. Here, the code to be specified is <a href='https://www.example.com'>Hello World</a>.

2. To mention a user in a message,

   • In the Action Configure window, select the Team and Channel on which you want to send a message.

   • Select HTML as the Message Format.

   • In the Mention User field, specify the ID of the user whom you want to mention in the message. In our example, we have mentioned the user - John Doe. Note that we are mentioning the user in the User1 field.

   

   • In the Message field, use @ symbol followed by the string user1 enclosed within relevant HTML tags. If you mention a user in the User2 field, you will need to type @ symbol followed by the string user2.

   

3. To add an attachment in a message,

   • In the Action Configure window, select the Team and Channel on which you want to send a message.

   • Select HTML as the Message Format.

   • In the Attachments field, you will see the following input fields:

     • Attachment ID: Specify the attachment ID you want to add in the message. To get the attachment ID, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the eTag key available in the data of that action as an input for this field.

     • Attachment URL: Specify the attachment URL you want to add in the message. To get the attachment URL, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the attachmentURL key available in the data of that action as an input for this field.

     • Name: Specify the name of the attachment you want to add in the message. To get the name, you need to first use the SharePoint Online - Get File/Folder Details action to retrieve the details of the file/folder and then pass the name key available in the data of that action as an input for this field.

     

Moxtra

Moxtra provides embeddable mobile collaboration solutions for better team and project management.

Triggers

• Comment Posted: Triggers when a new comment is posted

• Comment Posted on Page: Triggers when a comment is posted on a specific page

• Page Created: Triggers when a new page is created

• File Uploaded: Triggers when a new file is uploaded

• Page Annotated: Triggers when a page is annotated

• Todo Created: Triggers when a todo is created

Actions

• Invite Users to Meet: Invite users to a specific meet

• Get Binder Messages: Retrieve all the messages (along with the details) of a binder

• Schedule Meet: Schedule a meet with your contacts

• Post Binder Message: Post a message on binder chat

• Move pages from one binder to another: Move pages from one binder to another

• Invite Users to Binder: Invite users to a specific binder

• Create Binder: Create a new binder

• Invite Contacts via Email: Invite contacts to your account

• Get User Details: Retrieve the details of a current user

• Get User Contacts: Retrieve the details of all user contacts

• Get Binders: Retrieve the details of all binders

• Get Meet List: Retrieve the list of all scheduled meets

• Get File List: Retrieve a detailed list of all files

• Copy pages from one binder to another: Copy pages from one binder to another

• Add Comment To-Do: Add a comment to an existing to-do item

• Add To-Do: Add a to-do item in an existing binder

• Binder Search: Search for items within a binder using keywords

• Delete file from Binder: Delete an existing file from binder

• Get Binder Details: Retrieve the details about a specific binder

• Add Page Comment: Add a comment on an existing page

Notification

Note: Starting from Release 11.0, the Notification - Send an Email connector will no longer be available for the Free Forever Edition tenants. To continue using this connector, upgrade to one of the paid plans. Existing tenants on the Free Forever Edition plan will remain unaffected and continue to work as usual.

Actions

• Send an Email: Send a quick mail to any recipient

Notes:

• If you cannot find the email in your inbox, it is recommended to check the spam or junk email folders.
• In case your organization’s email exchange server has blocked SendGrid, contact your IT team to unblock it in order to receive emails sent using this action.
• The Send an Email action uses the SendGrid API to send an email to a recipient. Upon successful execution of the action, the SendGrid API queues the email along with other pending emails in its system and displays the success response in the webMethods.io Integration user interface. The email is delivered to the user only after the SendGrid API processes and sends all the other pending emails already added to the queue before it. Due to this queueing process, we cannot guarantee instant email delivery.
• It is recommended to use SendGrid’s sendMail action if you require instant delivery of messages.

RingCentral

RingCentral is a cloud-based phone system which helps you to easily connect your office, remote, and mobile employees under one phone system. It helps you to deliver a secure, hosted phone and fax functionality over the internet for your company.

Triggers

• New SMS: Triggers when a new message is sent or received

• New Fax: Triggers when a new fax is sent or received

• New Voicemail: Triggers when a new voice mail is received in your account

• Call Started: Triggers when a new inbound or outbound call is started

• Call Ended: Triggers when an inbound or an outbound call is ended or when the call is disconnected

• Missed Call: Triggers when an inbound or an outbound call is missed

• Call Recorded: Triggers when a call is recorded of a specified extension

Actions

• Create Contact: Add a new personal contact to the user address book

• Delete Message: Delete an existing message

• Download Attachment: Download attachment of a specified message

• Get Call Logs: Retrieve the list of all the call log records

• Get Company Info: Retrieve information about a particular RingCentral customer account

• Get Extensions: Retrieve the list of all the extensions created for a particular account

• Get Messages: Retrieve the list of all the messages

• Get Phone Numbers: Retrieve the list of phone numbers

• Get User Contacts: Retrieve the list of user contacts

• Make Ringout Call: Make a ringout call to a specified recipient from your RingCentral business phone number

• Send Fax: Send a fax message to a specified recipient

• Send SMS/MMS: Send a new SMS or MMS message to a specified recipient

• Update Contact: Update the details of an existing contact

Salesforce Essentials

Salesforce Essentials is a customer relationship management tool that integrates with your email accounts and mobile applications to provide effective solutions.

Triggers

• New List Item (Relationship): Triggers when a new list item is added
  

Actions

• Create Account: Create a new account

• Create Contact: Create a new contact

• Create Event: Create a new event

• Create List Item: Create a new list item in the specified list

• Update Account: Update an existing account

• Update Contact: Update an existing contact

• Get Account Details: Retrieve the details of the specified account

• Get Contact Details: Retrieve the details of a specific contact

• Get Accounts List: Retrieve some or all accounts

• Get All List Items: Retrieve some or all list items

• Get All Lists: Retrieve some or all lists

• Get Contacts List: Retrieve some or all contacts

• Get List Details: Retrieve the details of a specific list

• Get List Item Details: Retrieve the details of a specific list item of the specified list

• Delete Account: Delete the specified account

• Delete Contact: Delete the specified contact

• Delete List Item: Delete the specified list item of the specified list

• Update List Item: Update an existing list item

Slack

Slack is the business collaboration and communication platform that brings the right people, information and tools together to get work done.

Triggers

• New Public Channel: Triggers when a new public channel is created

• New Private Channel: Triggers when a new private channel is created

• New Message in Private Channel: Triggers when a new message is posted on a private channel

• New Message in Public Channel: Triggers when a new message is posted on a public channel

Actions

• Create Private Channel: Create a new private channel

• Create Public Channel: Create a new public channel

• Fetch Channel Info: Retrieve the details of a specific channel

• Fetch Direct Channel Messages: Retrieve messages from a specific direct channel

• Fetch Messages and Events from Private Channel: Retrieve messages and events from a specific private channel

• Fetch Messages and Events from Public Channel: Retrieve messages and events from a specific public channel

• Fetch Users: Retrieve details of a specific user

• Get User Presence: Retrieve the presence details of the user on Slack

• Invite a User to a Private Channel: Invite a specific user to a private channel

• Invite a User to a Public Channel: Invite a specific user to a public channel

• Post Message to Channel: Post message to a specific channel

• Post Snippet: Post specific snippet to a channel

Slack (Deprecated)

IMPORTANT NOTES

Deprecated connectors will continue to work as before and are fully supported by Software AG.

If you are using deprecated connectors in your existing Workflows and/or Flow services, they will work as expected.

No new feature enhancements will be made for deprecated connectors.

If you are creating new Workflows or Flow services, it is recommended to use the provided alternative connectors instead of the deprecated connectors.

The deprecation is applicable only for Actions.

The deprecation is not applicable for Triggers, that is, Triggers are supported for both deprecated and alternative connectors. For the list of triggers, see the documentation for alternative connectors.

Slack is the business collaboration and communication platform that brings the right people, information and tools together to get work done.

Actions

• Create Private Channel: Create a new private channel

• Create Public Channel: Create a new public channel

• Fetch Channel Info: Retrieve the details of a specific channel

• Fetch Direct Channel Messages: Retrieve messages from a specific direct channel

• Fetch Messages and Events from Private Channel: Retrieve messages and events from a specific private channel

• Fetch Messages and Events from Public Channel: Retrieve messages and events from a specific public channel

• Fetch Users: Retrieve details of a specific user

• Get User Presence: Retrieve the presence details of the user on Slack

• Invite a User to Team: Invite a specific user to your team

• Invite a User to a Private Channel: Invite a specific user to a private channel

• Invite a User to a Public Channel: Invite a specific user to a public channel

• Post Message to Channel: Post message to a specific channel

• Post Snippet: Post specific snippet to a channel

• Slash Command Response: Add a custom message for a specific slash command

• Upload File: Upload a file to a specific channel

Slack

Slack is a team collaboration tool that lets you communicate in the persistent chat rooms, organized by topic, as well as private groups and direct messaging, where all content is searchable. webMethods CloudStreams Provider for Slack integrates webMethods CloudStreams with Slack.

Note: Slack connector is available in Flow services.

API Versions: V2

API Types: REST

Authentication and Authorization: OAuth 2.0

Key Capabilities: Searchable communication in topic-based chat rooms, private groups, and direct messages

Prerequisites:

• Slack account


• Working webMethods.io Integration tenant

Custom Actions

• api.test: Helps to test the code.

• auth.test: Checks the authentication for a user.

• auth.revoke: Revokes an access token. Use it when you no longer need a token. For example, with a Sign In With Slack app, call this to log a user out.

• bots.info: Returns the information about a bot user.

• conversations.kick: Removes a user from a conversation.

• conversations.rename: Renames a conversation.

• conversations.unarchive: Reverses conversation archival.

• conversations.invite: Invites users to a channel.

• conversations.setTopic: Sets the topic for a conversation.

• conversations.join: Joins an existing conversation.

• conversations.create: Initiates a public or private channel-based conversation.

• conversations.archive: Archives a conversation.

• conversations.info: Retrieves information about a conversation.

• conversations.mark: Moves the read cursor in a channel.

• conversations.history: Fetches a conversation’s history of messages and events.

• conversations.leave: Leaves a conversation.

• conversations.list: Lists all the channels in a Slack team.

• conversations.setPurpose: Sets the purpose for a conversation.

• chat.post Message: Sends a message to a channel.

• chat.delete: Deletes a message from a channel.

• chat.update: Updates a message.

• chat.me Message: Shares a me message into a channel.

• dnd.end Dnd: Ends the user’s current scheduled Do Not Disturb session immediately.

• dnd.info: Provides information about a user’s current Do Not Disturb settings.

• dnd.set Snooze: Turns on Do Not Disturb mode for the current user, or changes its duration.

• dnd.team Info: Retrieves the Do Not Disturb status for up to 50 users on a team.

• dnd.end Snooze: Ends the current user’s snooze mode immediately.

• emoji.list: Lists the custom emoji for a team.

• files.comments.add: Adds a comment to an existing file.

• files.comments.edit: Edits an existing comment on a file. Only the user who created a comment may make edits. Teams may configure a limited time window during which file comment edits are allowed.

• files.comments.delete: Deletes an existing comment on a file. Only the original author of the comment or a Team Administrator may delete a file comment.

• files.revoke Public URL: Revokes public/external sharing access for a file.

• files.upload: Allows to create or upload an existing file.

• files.uploadMultipartData: Allows to create or upload an existing file.

• files.list: Retrieves the list for a team, in a channel, or from a user with applied filters.

• files.shared Public URL: Enables public/external sharing for a file.

• files.info: Retrieves information about a file in your team.

• files.delete: Deletes a file from your team.

• conversations.open: Opens or resumes a direct message or multi-person direct message.

• oauth.access: Allows an exchange of a temporary OAuth code for an API access token.

• pins.add: Pins an item (file, file comment, channel message, or group message) to a particular channel.

• pins.remove: Un-pins an item (file, file comment, channel message, or group message) from a channel.

• pins.list: Lists the items pinned to a channel.

• reactions.add: Adds a reaction (emoji) to an item (file, file comment, channel message, group message, or direct message).

• reactions.list: Retrieves a list of all items (file, file comment, channel message, group message, or direct message) reacted to by a user.

• reactions.get: Retrieves a list of all reactions for a single item (file, file comment, channel message, group message, or direct message).

• reactions.remove: Removes a reaction (emoji) from an item (file, file comment, channel message, group message, or direct message).

• reminders.add: Creates a reminder.

• reminders.delete: Deletes a reminder.

• reminders.complete: Completes a reminder.

• reminders.list: Lists all reminders created by or for a given user.

• reminders.info: Retrieves information about a reminder.

• rtm.start: Starts a Real Time Messaging API session.

• search.messages: Retrieves messages matching a search query.

• search.all: Allows the users and applications to search both messages and files in a single call.

• search.files: Retrieves files matching a search query.

• stars.add: Adds a star to an item (message, file, file comment, channel, private group, or DM).

• stars.list: Lists the items starred by the authed user.

• stars.remove: Removes a star from an item (message, file, file comment, channel, private group, or DM).

• team.info: Provides the information about your team.

• team.integration Logs: Lists the integration activity logs for a team, including when integrations are added, modified and removed. This method can only be called by Admins.

• team.access Logs: Retrieves the access logs for the users on a team.

• team.billable Info: Lists billable information for each user on the team.

• team.profile.get: Retrieves the profile field definitions for this team.

• usergroups.enable: Enables a User Group which was previously disabled.

• usergroups.disable: Disables an existing User Group.

• usergroups.update: Updates the properties of an existing User Group.

• usergroups.list: Retrieves a list of all the User Groups in the team. This can optionally include disabled User Groups.

• usergroups.create: Creates a User Group.

• usergroups.users.update: Updates the list of the users that belong to a User Group. This method replaces all users in a User Group with the list of users provided in the users parameter.

• usergroups.users.list: Retrieves a list of all the users within a User Group.

• users.set Photo: Allows the user to set their profile image. The caller can pass image data via image.

• users.info: Retrieves the information about a team member.

• users.list: Retrieves a list of all the users in the team. This includes deleted/deactivated users.

• users.set Presence: Lets you set the calling users manual presence.

• users.get Presence: Lets you find out information about a users presence.

• users.identity: Retrieves a user’s identity after the Slack app is awarded an identity token through Sign in with Slack.

• users.delete Photo: Allows the user to delete their profile image. It will clear whatever image is currently set.

• users.profile.get: Retrieves the profile information for a user.

• users.profile.set: Sets the profile information for a user.

SparkPost

SparkPost is an online email delivery service provider for developers and businesses.

Triggers

• Message Delivery: Triggers when a message is delivered to any recipient

• Message Injection: Triggers when a message delivery fails

• Recipient Open: Triggers when a recipient opens the received message

• Recipient Click: Triggers when a recipient clicks on any link available in the message

Actions

• Create Recipient List: Create a new recipient list

• Create Template: Create a new template

• Get all Recipient List: Retrieve all recipient lists

• Recipient List Details: Retrieve the details of a specific recipient list

• Get Templates: Retrieve all the templates

• Create Transmissions: Create a new transmission to send a specified message template

• Get Transmissions: Retrieve the details of some or all transmissions

• Delete Transmission: Delete transmissions that are scheduled to be generated in future

• Create Sub Account: Create a sub account

• Update Sub Account: Update an existing sub account

• Get Sub Accounts: Retrieve the details of all sub accounts

• Create Transmissions with Recipient List: Create a new transmission to send a specific message template to a specified recipient list

• Delete Recipient List: Delete an existing recipient list

• Delete Template: Delete an existing template

Tropo

Tropo is an application platform that helps you to quickly and easily create communication applications.

Actions

• Make a Call: Call a specific number to send one or more text-to-speech or audio messages

• Send an SMS: Send a message to a specific recipient

Twilio (Deprecated)

IMPORTANT NOTES

Deprecated connectors will continue to work as before and are fully supported by Software AG.

If you are using deprecated connectors in your existing Workflows and/or Flow services, they will work as expected.

No new feature enhancements will be made for deprecated connectors.

If you are creating new Workflows or Flow services, it is recommended to use the provided alternative connectors instead of the deprecated connectors.

The deprecation is applicable only for Actions.

The deprecation is not applicable for Triggers, that is, Triggers are supported for both deprecated and alternative connectors. For the list of triggers, see the documentation for alternative connectors.

Twilio is a cloud communications services provider that enables you to build cloud communications applications using voice and SMS.

Actions

• Send an SMS: Send an SMS to a specific number

Twilio

Twilio is a cloud communications services provider that enables you to build cloud communications applications using voice and SMS.

Triggers

• New Message Delivered: Triggers when a new message is delivered

• New Call Completed: Triggers when a new call is completed

Custom Actions

Twilio connector lets you create your own custom actions for performing specific tasks. The actions you create look and work exactly like the other actions do.

To know more about how to create custom actions, click here.

Zoho Mail

Zoho Mail is an email platform that offers clean and minimalist interface and features for business and professional use. It is an ad-free business solution service, which offers lot of features that are more useful to enterprise users than personal email users.

Triggers

• New Mail: Triggers when a new email is received

• New Tagged Mail: Triggers when a received mail is tagged (labeled) within two days

Actions

• Create Folder: Create a new folder

• Create Tag: Create a new tag

• Delete Folder: Delete the specified folder

• Delete Tag: Delete a specific tag

• Get Folder Details: Retrieve all details of the specified folder

• Get Folders: Retrieve the details of all folders

• Update Folder: Update the details of the specified folder

• Get Tag Details: Retrieve the details of the specified tag

• Get Tags: Retrieve the details of all tags

• Update Tag: Update the details of the specified tag

• Get Account Details: Retrieve the details of the specified account

• Get Accounts: Retrieve the details of all accounts

• Send an Email: Send an email to the specified email address

Zoho Reports

Zoho Reports is an online reporting and business intelligence system that lets you import organization data to create effective solutions.

Actions

• Create Record: Create a new record

• Update Record: Update an existing record

• Delete Record: Delete an existing record