About This Help


Convention Description
Bold Identifies elements on a screen.
Narrowfont Identifies service names and locations in the format folder.subfolder.service, APIs, Java classes, methods, properties.
Italic Identifies:
Variables for which you must supply values specific to your own situation or environment.
New terms the first time they occur in the text.
References to other documentation sources.
Monospace font Identifies:
Text you must type in.
Messages displayed by the system.
Program code.
Service names and locations in the format folder.subfolder.service
APIs, Java classes, methods, properties.
{ } Indicates a set of choices from which you must choose one. Type only the information inside the curly braces. Do not type the { } symbols.
[ ] Indicates one or more options. Type only the information inside the square brackets. Do not type the [ ] symbols.
Indicates that you can type multiple options of the same type. Type only the information. Do not type the ellipsis (…).

Online Information and Support

This content applies to webMethods.io Integration 10.16 and to all subsequent releases.

Software AG Documentation Website

You can find documentation on the Software AG Documentation website at https://documentation.softwareag.com.

Software AG Empower Product Support Website

If you do not yet have an account for Empower, send an email to empower@softwareag.com with your name, company, and company email address and request an account.

Once you have an account, you can open Support Incidents online via the eService section of Empower at https://empower.softwareag.com/.

You can find product information on the Software AG Empower Product Support website at https://empower.softwareag.com.

To submit feature/enhancement requests, get information about product availability, and download products, go to Products.

To get information about fixes and to read early warnings, technical papers, and knowledge base articles, go to the Knowledge Center.

If you have any questions, you can find a local or toll-free number for your country in our Global Support Contact Directory at https://empower.softwareag.com/public_directory.asp and give us a call.

Software AG Tech Community

You can find documentation and other technical information on the Software AG Tech Community website at https://techcommunity.softwareag.com. You can:

Data Protection

Software AG products provide functionality with respect to processing of personal data according to the EU General Data Protection Regulation (GDPR). Where applicable, appropriate steps are documented in the respective administration documentation.