PagerDuty is an operations performance platform that provides on-call scheduling, alerting, escalation policies as well as incident tracking in order to boost the uptime of your apps, websites, databases, and servers.
Triggers when a new incident is created
Triggers when an incident is acknowledged
Triggers when an incident is resolved
Triggers when an incident is reassigned
Triggers when a specified incident is unacknowledged
Triggers when a specified incident is escalated
Triggers when a specified incident is delegated
Retrieve the list of all existing on-call schedules
Get Incident Details
Retrieves details of a specified incident
Get Users On Call
Retrieve the list of all on-call users
Get list of all added users
Create Incident Notes
Create a new note for an event
Retrieve multiple incidents using filters
Acknowledge a newly-created or unresolved incident
Get more details about an incident
Create a new incident in your account
Escalation Policy Details
Get more details about an escalation policy
Get Escalation Policies
Fetch list of all existing escalation policies
This action lets you resolve incident
This activity lets you reports incidents
This action lets you reports alert
This action lets you incident logs
Incident Log Details
Get details of a log entry
Get the total count of incidents
Get list of all existing alerts
Delete Escalation Policy
Delete an existing escalation policy
Create a new user in your account
Create Escalation Policy
Create a new escalation policy in your account
Note: To retrieve or access the API key for PagerDuty, ensure that you are an admin or account owner of the PagerDuty account.
Whenever you try to create a PagerDuty account for configuring a trigger or action, you will see the following window:
To generate and retrieve the API key for PagerDuty, follow the steps given below:
Step 1 - Login to your PagerDuty account
Once you login, click on the API Access option under the Configuration tab as shown below:
Step 2 - Create new API key
On clicking the API Access option, a pop-up window will appear on screen. Click on the +Create New API Key button to create an API key.
Next, provide a name or description for the API key in the Description field (E.g. Test) and click the Create Key button.
You can now see the API key, API Version, and Access Level in the New API Key window.
Copy this key and paste it in the API Key field of the Connect to PagerDuty Window on WebMethods.io Integration and then click the ADD button.
An account will automatically be created and added under Connect to PagerDuty field. Once added, this account will be available in all PagerDuty actions and triggers.