About this Help


Convention Description
Bold Identifies elements on a screen.
Narrowfont Identifies service names and locations in the format folder.subfolder.service, APIs, Java classes, methods, properties.
Italic Identifies:
Variables for which you must supply values specific to your own situation or environment.
New terms the first time they occur in the text.
References to other documentation sources.
Monospace font Identifies:
Text you must type in.
Messages displayed by the system.
Program code.
Service names and locations in the format folder.subfolder.service
APIs, Java classes, methods, properties.
{ } Indicates a set of choices from which you must choose one. Type only the information inside the curly braces. Do not type the { } symbols.
[ ] Indicates one or more options. Type only the information inside the square brackets. Do not type the [ ] symbols.
Indicates that you can type multiple options of the same type. Type only the information. Do not type the ellipsis (…).

Online Information and Support

Product Documentation

You can find the product documentation on our documentation website at https://documentation.softwareag.com.

In addition, you can also access the cloud product documentation via https://www.softwareag.cloud. Navigate to the desired product and then, depending on your solution, go to Developer Center, User Center, or Documentation.

Product Training

You can find helpful product training material on our Learning Portal at https://knowledge.softwareag.com.

Tech Community

You can collaborate with Software AG experts on our Tech Community website at https://techcommunity.softwareag.com.

From here you can, for example:

Product Support

Support for Software AG products is provided to licensed customers via our Empower Portal at https://empower.softwareag.com. Many services on this portal require that you have an account. If you do not yet have one, you can request it at https://empower.softwareag.com/register.

Once you have an account, you can, for example:

Data Protection

Software AG products provide functionality with respect to processing of personal data according to the EU General Data Protection Regulation (GDPR). Where applicable, appropriate steps are documented in the respective administration documentation.